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UK DELIVERIES

UK orders are delivered via Royal Mail using the first class delivery service. Orders can take up to 3-5 working days.
Shipping to the UK using first class is free. UK orders can also be delivered within 24 hours via Royal Mail Guaranteed.
Delivery charges are based on the size and weight of the package.
Please see prices below. Charges will be calculated and applied at the checkout.

INTERNATIONAL DELIVERIES

All international deliveries to the European Union are delivery via Royal Mail Airmail.
International deliveries to the rest of the world are delivered via Royal Mail Airmail Airsure.
Orders can take up 3-5 working days for Europe and 5-7 working days for the rest of the world. All may be delayed at customs.

Currency

 Shipping  costs

First class

(3-5
working days)

 Special delivery  next day
 (within 24  hours)

 Airsure  with  tracking
 (3-5  working  days)

 International  Signed For (5-7 working  days)

£

UK

FREE

7

x

x

Europe

x

x

10

x

USA

x

x

x

13

Australia

x

x

x

15

Rest of the World

x

x

x

15

 

If you are in a hurry to receive your order and you live in London, please email contact@candidthreads.com so that a courier service can be arranged. 
Due to customs clearance we are unable to ship to Russia.

TAX

Our prices shown online are in pounds sterling and include VAT (sales tax).
For orders outside the EU, the price of your shopping basket will be amended at the checkout to exclude the VAT once a delivery address has been selected. We do not cover custom fees.

RETURNS

Please remember, all items must be returned to us within 30 days, unused, unworn, unwashed, undamaged, or unmodified in any way.
Items must be returned in their original packaging with all tags, if any, still attached, to:

Candid Threads Returns

10 Cunningham Court

W9 1AE, London

United Kingdom

REFUNDS

Once your return has been received by us and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 14 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the cost of shipping.

To ask candid threads any questions about returns, general questions about your purchase, or for any other query related to our online shop please email contact@candidthreads.com


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